Description
How much is shipping?
Our product pages have a built in shipping calculator to give you accurate shipping charges
How long will my order take to arrive?
It depends on where you are.
Generally, orders placed before 3pm are dispatched the same day.
Orders to major cities along the east coast of Australia generally take 1-4 business days, Regional can take a little longer.
Orders to major cities along the West coast of Australia generally take 5-7 business days - If you need something urgently feel free to message us in this chat and we will always do our best to accommodate.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Meet Erik & Suzie, the dynamic duo behind Sydney BBQs & Rotisseries!
Our journey began in 2019, amidst the whirlwind of early parenthood. We decided to embark on a little side venture, leveraging our shared passion of BBQ. Having grown up with family BBQs, almost on a weekly basis, charcoal and sizzling grills felt like old friends to us.Our humble beginnings saw us selling charcoal from the confines of our garage. To our surprise, the demand was huge, with pallet loads flying off the shelves faster than we could stock them. It was clear we had stumbled upon something special. Fast forward five years, and our little side gig has blossomed into a comprehensive online emporium. From charcoal to rubs, grills to rotisseries, and an array of accessories including spit baskets, gyro discs, skewers, gloves, smoker tubes, and beyond, we've got all your BBQ needs covered.But it doesn't stop there. With loyal customers all over Australia, we're thrilled to announce the next chapter in our story: The grand opening of our very own shopfront. It's been an incredible journey, and we couldn't have done it without the unwavering support of our BBQ community. Here's to many more years of sizzling success!
If you're not happy with your item, simply return the unused item to us within 30 days of receiving it for an exchange or refund. More details here: Refund policy
CONTACT US
If you have any questions at all about any of our products or any of our policies feel free to call, text or email and we will do our best to assist you.
Tel: +61492 278 237
E: admin@sydbbqs.com.au
Showroom and Pickup location:
Unit 18 / 79 Williamson Rd
Ingleburn NSW 2565 Australia
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Shipping
Yes, we ship daily all over Australia. Shipping costs will apply, and will be added at checkout.
It depends on where you are.
Generally, orders placed before 3pm are dispatched the same day.
Orders to major cities along the east coast of Australia generally take 1-4 business days, Regional can take a little longer.
Orders to major cities along the West coast of Australia generally take 5-7 business days - If you need something urgently feel free to message us in this chat and we will always do our best to accommodate.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
For smaller items up to 5kg we primarily use Australia post
For larger items we use the most suitable courier service for the product and location
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Other
You can contact us through our contact page here and we will be happy to assist you.